Terms and Conditions

 1. Introduction

Welcome to Budget Cars Aylesbury, your trusted taxi service provider. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Booking Policy

2.1 Advance Notice: Bookings for long-haul journeys must be made with a minimum of 12 hours' notice. This allows us to efficiently manage our fleet and ensure timely service for all our customers.

2.2 Booking Channels: All bookings must be made over the phone by contacting our dedicated booking line. Online bookings, email, or any other mode of communication will not be considered valid for long-haul journeys.

3. Fare Calculation and Payment

3.1 Fare Estimate: The fare for your long-haul journey will be provided to you during the booking process. This estimate is subject to change based on any additional stops or changes to the original itinerary.

3.2 Payment: Payment for long-haul journeys must be made in advance, either at the time of booking or by an agreed-upon time frame specified by Budget Cars Aylesbury. Failure to make the payment on time may result in the cancellation of the booking.

4. Cancellation Policy

4.1 Cancellation by Customer: Cancellations made less than 12 hours before the scheduled pick-up time will be subject to a cancellation fee. The amount of the fee will be communicated to you at the time of cancellation.

4.2 Cancellation by Budget Cars Aylesbury: We reserve the right to cancel a booking due to unforeseen circumstances, including but not limited to vehicle unavailability or driver emergencies. In such cases, a full refund will be provided.

5. Vehicle Allocation

5.1 Vehicle Type: The type of vehicle allocated for your long-haul journey will be based on the number of passengers and luggage specified during the booking process.

5.2 Changes to Vehicle Type: Budget Cars Aylesbury reserves the right to change the allocated vehicle type based on availability and operational requirements. Any changes will be communicated to the customer in advance.

6. Customer Responsibilities

6.1 Accurate Information: Customers are responsible for providing accurate information during the booking process, including the number of passengers, luggage, and any special requirements.

6.2 Timeliness: Customers must be ready for pick-up at the agreed-upon time. Delays caused by the customer may result in additional charges.

7. Compliance with Laws

7.1 Legal Compliance: Customers must comply with all applicable laws and regulations during the journey. Any fines or penalties incurred due to the customer's actions will be the responsibility of the customer.

By using Budget Cars Aylesbury's long-haul taxi services, you agree to abide by these terms and conditions. Budget Cars Aylesbury reserves the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website or other communication channels.

If you have any questions or concerns regarding these terms and conditions, please contact our customer service team.

Thank you for choosing Budget Cars Aylesbury.